Article ID: 196662 - View products that this article applies to.
This article was previously published under Q196662
After you apply Windows NT 4.0 Service Pack 4, folders on the desktop may not retain their settings after you log off or restart the computer. This may happen with folders created only on the desktop. If you open them on the desktop in a certain position, they should retain these settings when you log off and log on or when you restart the computer.
This problem occurs only with folders on the desktop. To work around this problem, move the folders somewhere other than the desktop, if possible.
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed this to be a problem with Windows NT 4.0 Service Pack 4. This problem was first corrected in Windows NT 4.0 Service Pack 5.
Article ID: 196662 - Last Review: November 1, 2006 - Revision: 2.2