Article ID: 196666 - View products that this article applies to.
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When you use common applications such as Microsoft Word or Excel, a user's list of available printers includes all of the following when only printers from the first two categories should be shown:
This problem occurs because of a problem in the SetPrinter() WIN32 API, which causes the security descriptor on the printers created by the administrator to be set incorrectly.
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 4.