OL2000: Outlook Hangs Printing Detailed Address Cards View

This article was previously published under Q196683
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***********************************************************************                           - WARNING -                           ****     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       ****     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  ****     WITH DISCRETION.                                            ***********************************************************************		
If you attempt to print your Microsoft Outlook Contacts from theDetailed Address Cards view to a Canon BJC-210 printer using Card PrintStyle, the print process may appear to stop responding (hang) with noerror message.

You may have an older printer driver with a large nonprintable region nearthe edge of the page.
Try the following methods to work around this problem.

Method 1

You may be able to print Detailed Address Cards by resetting the default0.5 inch margins to a larger setting, such as 1.0 inches.

To change the margins, follow these steps:

  1. On the File menu, click Print.
  2. Ensure you have the correct printer selected and the Print Style is set to Card Style.
  3. Click Page Setup, and then click the Paper tab.
  4. Under Margins, change all settings to 1.00 inches.
  5. Click OK and OK to print.

Method 2

You may be able to print a Phone List view without changing the marginsettings. To do so, follow these steps:

  1. In the Folder List, click Contacts.
  2. On the View menu, point to Current View, and click Phone List.
  3. On the File menu, click Print.

Method 3

Contact Canon for an updated BJC-210 printer driver. This problem occurswith the following Canon printer driver that ships with the printer:

   Driver Name: CANBJ31.DRV   Driver version: 4.00   Files used by this driver:      CANONBJ.HLP      BJHTMGR.DLL (1.00 alpha6.2 based on rev. 1.21)      BJSMOOTH.DLL (1.00 alpha3 Based on Rev. 1.10)      CBJUI.DLL (1.00)      CTL3D.DLL (2.26.000)      CANONPF.ZIP      CANONCA.ZIP      CANBJ31.DRV (1.00)      BJ3BIT.DLL (2.30)      UCS16.DLL (      DUNZIP.DLL (2.00.33)      COREBJ.DLL (1.00)      INKFILES.ZIPThis problem does not occur with the following Canon printer driver,available from Canon:   Driver Name: CANONBJ.DRV   Driver Version: 4.00   Files used by this driver:      CANONBJ.DRV (3.40.061)      COREBJ.DLL (3.40.061)      CANONDE.DLL (1.00.004)      CBJUI.DLL (3.40.061)      BJHTMGR.DLL (1.03 based on Rev 1.21)      BJSMOOTH.DLL (1.14 based on rev. 1.23)      CANONBJ.HLP      CANONBJ.INI      BJ3BIT.DLL (3.40)      UCS16.DLL (      ICMAPI16.DLL (      DUNZIP.DLL (2.00.33)      CANONPF.ZIP      CANONCA1.ZIP      CANONCA2.ZIP      CANBJMON.DLL (1.00)      INKTYPE.DLL (3.10)      INKTHUNK.DLL (Version 4.0)				

For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:

Method 4

Use the Canon Bubble Jet BJC-200 printer driver, version 3.2, which shipswith Microsoft Windows 95/98.

Canon Bubble Jet printers are manufactured by Canon Computer Systems Inc.,a vendor independent of Microsoft; we make no warranty, implied orotherwise, regarding these products' performance or reliability.
output bubblejet bubble-jet inkjet

Article ID: 196683 - Last Review: 10/11/2013 15:54:03 - Revision: 4.0

Microsoft Outlook 2000 Standard Edition

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