This article was previously published under Q197512
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When you use Disk Administrator to create a new partition in free space ona second physical hard disk, you may receive the following error messageat the end of the format process:
Windows NT was unable to complete format.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
The latest version of the Atapi.sys file included with Windows NT 4.0Service Pack 4.0 resolves this issue.