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Computer restarts or blue screens after launching Expression Web 3 on Windows XP

Your computer may restart or blue screen when launching Expression Web 3 . This problem only happens on machines running Windows XP with Service Pack 2.

Expression Web 3 will only run on Windows XP machines with Service Pack 3, as per the System Requirements section of the Microsoft Expression website:

To resolve this problem, go to Windows Update and check for the latest updates. Service Pack 3 should be offered as a high priority update.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2009627 - Last Review: 12/11/2009 20:48:00 - Revision: 2.0

  • Microsoft Expression Web 3
  • KB2009627