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When you try to open or to save a document in Microsoft Office Word 2007, you receive the following error message:
Word could not create the work file. Check the Temp environment variable.
This problem occurs because the Temporary Internet Files location for Internet Explorer is set to be an unexpected location. Specifically, the Temporary Internet Files location for Internet Explorer is set to be a location in which the user does not have permissions to create new temporary files.
To resolve this problem, change the Temporary Internet Files location for Internet Explorer. To do this, follow these steps:
For more information about about how Word creates temporary files, click the following article number to view the article in the Microsoft Knowledge Base:
211632 Description of how Word creates temporary files
Article ID: 2027053 - Last Review: 09/14/2010 21:06:00 - Revision: 2.0
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