However, this value is not deleted by the Localspl.dll file when the print queue is deleted. Therefore, when you add a print queue that has the same name as the old print queue, the new printer queue inherits the Offline status of the deleted print queue.
To resolve this issue, right-click the new print queue in the Printers and Faxes tool, and then clear the Use Printer Offline setting. This resets the registry key to the correct value. Alternatively, you can delete the registry key that is mentioned in the "Cause" section after you delete a print queue but before you add a new print queue of the same name.
Did this fix the problem?
Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.