Article ID: 216641 - View products that this article applies to.
This article was previously published under Q216641
After 49.7 days of continuous operation, your Windows-based computer may stop responding (hang).
NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/242450/EN-US/ )How to Query the Microsoft Knowledge Base Using Keywords
This problem can occur because of a timing algorithm in the Vtdapi.vxd file.
To resolve this problem, use the appropriate method:
Windows 98The following file is available for download from the Microsoft Download Center:
Release Date: Jun-04-1999
Download 216641up.exe now
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For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(https://support.microsoft.com/kb/119591/EN-US/ )How to Obtain Microsoft Support Files from Online Services
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about Windows 95 updates, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/161020/EN-US/ )Implementing Windows 95 Updates
Article ID: 216641 - Last Review: August 23, 2012 - Revision: 4.0