You are currently offline, waiting for your internet to reconnect

MCIS SMTP Service May Terminate Unexpectedly While Attempting to Send a Message with 300 or More Recipients

This article was previously published under Q217100
This article has been archived. It is offered "as is" and will no longer be updated.
The Microsoft Commercial Internet System (MCIS) version 2.0 SMTPSVC service may terminate unexpectedly with a stack overflow error on an Alpha server with a Dr.Watson log similar to the following:
Application exception occurred:        App: exe\inetinfo.dbg (pid=174)        When: 1/21/1999 @ 16:15:50.985        Exception number: c00000fd (stack overflow)function: ServiceEntry        678e229c: b12a0000 stl     s0,0(s1)        678e22a0: a75e0018 ldq     ra,18(sp)        678e22a4: a53e0000 ldq     s0,0(sp)        678e22a8: a55e0008 ldq     s1,8(sp)        678e22ac: a57e0010 ldq     s2,10(sp)        678e22b0: 23de0030 lda     sp,30(sp)        678e22b4: 6bfa8001 ret     zero,(ra),1  ServiceEntry+2cc20        678e22b8: 00000000 halt        678e22bc: 00000000 halt        678e22c0: 23deff80 lda     sp,-80(sp)FAULT ->678e22c4: b53e0010 stq     s0,10(sp)        678e22c8: b55e0018 stq     s1,18(sp)        678e22cc: b57e0020 stq     s2,20(sp)        678e22d0: b59e0028 stq     s3,28(sp)        678e22d4: b5be0030 stq     s4,30(sp)        678e22d8: b5de0038 stq     s5,38(sp)        678e22dc: b5fe0040 stq     fp,40(sp)        678e22e0: b75e0048 stq     ra,48(sp)        678e22e4: 43f3000c addl    zero,a3,s3        678e22e8: b23e0060 stl     a1,60(sp)        678e22ec: 43f40011 addl    zero,a4,a1        678e22f0: b21e005c stl     a0,5c(sp)*----> Stack Back Trace <----*FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name02475fb0 678e266c 000012a8 024aed08 024ae550 024af606 smtpsvc!ServiceEntry 02476030 fffffffc 000012a8 024aed08 024ae550 024af606 smtpsvc!ServiceEntry 02476030 00000000 000012a8 024aed08 024ae550 024af606 <nosymbols>
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
Microsoft has confirmed this to be a problem in Commercial Internet System version 2.0.
mcis hotfix hot fix qfe quick engineering patch

Article ID: 217100 - Last Review: 11/02/2013 23:44:00 - Revision: 3.0

Microsoft Commercial Internet System 2.0

  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB217100