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Outgoing PSTN calls do not work intermittently when you use Office Communications Server 2007 R2 Enterprise Voice

SYMPTOMS
You find that outgoing PSTN calls do not work intermittently when you use Microsoft Office Communications Server (OCS) 2007 R2 Enterprise Voice.
CAUSE
The OCS 2007 R2 front-end server disconnects the call by sending a BYE request to the OCS 2007 R2 Mediation server before the connection is established.
RESOLUTION
To fix this problem, install the following cumulative update:
983472 Description of cumulative update for Office Communications Server 2007 R2: July, 2010
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the latest updates for Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:

968802 Updates for Communications Server 2007 R2

Properties

Article ID: 2171331 - Last Review: 07/22/2010 16:32:00 - Revision: 1.0

Microsoft Office Communications Server 2007 R2 Enterprise Edition, Microsoft Office Communications Server 2007 R2 Standard Edition

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