Article ID: 2171331 - View products that this article applies to.
You find that outgoing PSTN calls do not work intermittently when you use Microsoft Office Communications Server (OCS) 2007 R2 Enterprise Voice.
The OCS 2007 R2 front-end server disconnects the call by sending a BYE request to the OCS 2007 R2 Mediation server before the connection is established.
To fix this problem, install the following cumulative update:
(https://support.microsoft.com/kb/983472/ )Description of cumulative update for Office Communications Server 2007 R2: July, 2010
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the latest updates for Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/968802/ )Updates for Communications Server 2007 R2
Article ID: 2171331 - Last Review: July 22, 2010 - Revision: 1.0