You receive a "Message could not be displayed" error message when you try to view an Outlook Express e-mail message

This article was previously published under Q217262
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you try to view an Outlook Express e-mail message, you may receive the following error message:

Message could not be displayed.
Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.
CAUSE
This issue can occur if you are using an Internet Message Access Protocol (IMAP) e-mail account, and your connection to this account is dropped.
RESOLUTION
To resolve this issue, re-connect to your IMAP e-mail account.
Properties

Article ID: 217262 - Last Review: 01/24/2007 03:34:00 - Revision: 3.2

Microsoft Outlook Express 5.0, Microsoft Outlook Express 5.0, Microsoft Outlook Express 5.0

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