This article was previously published under Q219269
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Extract a new copy of the Comctl32.dll file:
Restart your computer, press F8 during startup to view the Startup menu, and then choose Safe Mode Command Prompt Only.
Rename the Comctl32.dll file in the Windows\System folder to Comctl32.old by typing ren c:\windows\system\comctl32.dll comctl32.old at the command prompt, and then pressing ENTER.
NOTE: This procedure assumes you do not have a file named Comctl32.old. If you do have a file with this name, use a different file extension such as "bkp".
Type extract c:\window~1\setupw95.cab comctl32.dll /l c:\windows\system, and then press ENTER.
Note that the folder name "Window~1" is the short name for the "Windows Update Setup Files" folder (the default folder for the Internet Explorer 5 setup files). The location of this folder could differ if you changed the location of the downloaded files during Setup. You may want to locate the Setupw95.cab file first before attempting to extract the file.
Restart the computer.
For additional information about extracting files, please see the following article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
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