This article was previously published under Q219340
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When you read a file list from a remote LAN Manager 2.1-compatible server (for example, an OS/2 server) where the folder you are reading contains multiple files with names longer than 128 characters, the list of files displayed may not contain all files in the remote shared folder.
This does not affect folders shared on computers running Windows NT.
This problem occurs when there are multiple files on the shared folder with names longer than 128 characters. The internal buffers in the Windows NT redirector code does not account for the possiblity of these large names. The buffers have been expanded in Windows NT 4.0 Service Pack 5 to account for the largest possible names on these systems.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
152734how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
Microsoft Windows NT Server 4.0 Standard Edition, Microsoft Windows NT Workstation 4.0 Developer Edition, Microsoft BackOffice Small Business Server 4.0, Microsoft Windows NT Server 4.0 Enterprise Edition