Article ID: 220572 - View products that this article applies to.
This article was previously published under Q220572
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When you have a mail merge document and your mail merge data source contains mixed text and numbers (for example, JohnDoe18), you receive unpredictable results after you set criteria within the Query Options dialog box.
Unpredictable results may include the following:
To work around this problem, you can insert your data into a database program, such as Microsoft Access, and create a query within the database program. You can then attach the database program query as the mail merge document data source.
To merge a Word document with a Microsoft Access query, use the following steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For more information about using Query Options, click Microsoft Word Help on the Help menu, type Query Options in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.