The SQL Dumper utility cannot generate error dump files on a SQL Server 2008 or SQL Server 2008 R2 failover cluster on an Advanced/Enterprise Failover Cluster install

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SYMPTOMS
Consider the following scenario. You install Microsoft SQL Server 2008 or SQL Server 2008 R2 to a failover cluster by using an Advanced/Enterprise Failover Cluster installation. Then, the server that is running SQL Server encounters an error condition or exception. Typically, this causes the generation of a mini-dump file by using the SQL Dumper utility.

In this scenario, the SQL Dumper utility does not create a mini-dump file.
CAUSE
This problem occurs because the Advance/Enterprise Failover Cluster sets an incorrect path for the ErrorDumpDir in a SQL Server 2008 or SQL Server 2008 R2 installation. The SQL Server service account and the SQL Dumper cannot write files to this path. 
RESOLUTION

Service pack information for SQL Server 2008

To resolve this problem, obtain the latest service pack for SQL Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
968382 How to obtain the latest service pack for SQL Server 2008

Service pack information for SQL Server 2008 R2

To resolve this problem, obtain the latest service pack for SQL Server 2008 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2527041How to obtain the latest service pack for SQL Server 2008 R2
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in SQL Server 2008 Service Pack 2 for SQL Server 2008.

This problem was first corrected in SQL Server 2008 R2 Service Pack 1.
MORE INFORMATION
For more information about this issue, visit the CSS SQL Server Engineers MSDN blog page:For more information about how to install SQL Server 2008 to a failover cluster, visit the following TechNet website:
SQL2008 installation KatmaiPCU2 prepare complete
Properties

Article ID: 2216491 - Last Review: 12/12/2015 09:13:52 - Revision: 2.0

Microsoft SQL Server 2008 Enterprise, Microsoft SQL Server 2008 Developer, Microsoft SQL Server 2008 Standard, Microsoft SQL Server 2008 R2 Developer, Microsoft SQL Server 2008 R2 Enterprise, Microsoft SQL Server 2008 R2 Standard

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