VPN Connection Stops Responding While Dialing

This article was previously published under Q222936
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to establish a Virtual Private Networking (VPN) connection, you may be unable to do so, and your VPN connection may stop responding (hang) while a status of "Dialing" is displayed.

To work around this problem, configure your VPN connection to use your VPN server's Internet Protocol (IP) address rather than your VPN server's name:

  1. Double-click My Computer and then double-click Dial-Up Networking.
  2. Right-click the appropriate VPN connection, click Properties, type the IP address in the Host Name or IP Address box, and then click OK.

    NOTE: If you do not know the IP address of your VPN Server, use the Ping command to determine the IP address:

    1. Connect to your network.
    2. Click Start, point to Programs, and then click MS-DOS Prompt.
    3. Type ping servername

      where servername is the name of the appropriate VPN server. Note that your IP address appears within square brackets such as [IP address].
NOTE: You may be able to work around this issue by using a Dial-Up Networking connection to connect to your ISP, and then establish a connection using VPN.
Microsoft has confirmed this to be a problem in Windows 98, and Windows 95 with the Dial-Up Networking Update versions 1.2, and 1.3.

This issue has been resolved in Microsoft Windows 98 Second Edition.
Note that VPN technology in Windows 95 and Windows 98 uses the Point-to-Point Tunneling Protocol (PPTP).

Article ID: 222936 - Last Review: 12/05/2015 13:28:40 - Revision: 1.2

Microsoft Windows 98 Standard Edition, Microsoft Windows 95

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