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The Microsoft.Exchange.POP3.exe process or the Microsoft.Exchange.Imap4.exe process may crash after you enable protocol logging for POP3 or IMAP4 on an Exchange Server 2007 server

SYMPTOMS
After you enable protocol logging for POP3 or protocol logging for IMAP4 on a Microsoft Exchange Server 2007 server, the Microsoft.Exchange.POP3.exe process or the Microsoft.Exchange.Imap4.exe process may crash. Additionally, the following event is logged in the Application log:


Event Type: Error
Event Source: MSExchange Common
Event Category: (1)
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <ID> , with parameters: E12, c-buddy-RTL-AMD64, <version number> , M.E.Pop3 <or M.E.Imap4>, M.E.Diagnostics, M.E.D.Utf8Csv.WriteRawRow, <System.NullReferenceException>, <stamp>, <version number> . ErrorReportingEnabled: False.

RESOLUTION
To resolve this issue, install the following update rollup:
2407025 Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about how to enable protocol logging for POP3 or protocol logging for IMAP4, visit the following Microsoft website:or protocol logging for IMAP4
Properties

Article ID: 2230824 - Last Review: 12/14/2010 12:47:00 - Revision: 2.0

Microsoft Exchange Server 2007 Service Pack 3

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