This article was previously published under Q223414
When you attempt to print from Outlook, you may get the following error message:
There was an error when printing started.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
If the printer is attached directly to the computer, verify that the printer is on and properly connected. If the printer is on a network, verify that the printer is accessible from another computer on the network.
For additional information about printing problems when you are using Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium, click the article number below to view the article in the Microsoft Knowledge Base:
128345 Troubleshooting Printing Problems in Windows 95/98/Millennium Edition
For additional information about printing problems that are specific to Outlook 2000, click the article numbers below to view the articles in the Microsoft Knowledge Base: