This article was previously published under Q223418
When you try to print, you receive the following error message:
Word cannot print. There is no printer installed.
Note Microsoft Office 2000 has built-in functionality with which you can get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
If you cannot print to your local printer at all, there may be a device conflicting with your computer's printer port, or the port may not be turned on. Try removing and reinstalling the printer port.
Right-click My Computer, and then click Properties.
For Windows XP or Windows 2000, click the Device Manager button on the Hardware tab.
For Windows 95, Windows 98, Windows Millennium Edition (Me), or Windows NT 4.0, click the Device Manager tab.
Expand Ports (COM & LPT), and then double-click the port that your printer is using.
If the Device status box says that the device is working correctly, you may have some other system problem. You may have to reinstall your operating system.
If the Device Status box indicates a problem, click OK, and then click Remove.
Click OK and then restart your computer.
After your computer restarts, do one of the following:
For Windows 95, Windows 98, Windows Millennium Edition (Me), Windows NT 4.0, or Windows 2000:
Click Start, point to Settings, and then click Control Panel.
Double-click Add New Hardware, and then allow Windows to detect the hardware in your computer.
For Windows XP:
Click Start, and then click Control Panel. If the Control Panel icons are not displayed, click Switch to Classic View under Control Panel.
Double-click Add Hardware, and then allow Windows to detect the hardware in your computer.
If the port still does not work after you remove and reinstall it, you may have to examine the printer cable or the BIOS settings on your computer to verify that the port is turned on. Contact your computer documentation for instructions.