This article was previously published under Q223458
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When attempting to open an encrypted message, you may get the following error:
Can't open this item. Out of memory or system resources. Close some windows or programs and try again.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: