Article ID: 223479 - View products that this article applies to.
This article was previously published under Q223479
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ERROR MESSAGEWhen you use Outlook, you are unable to publish, or in some cases view, Internet Free/Busy information on the Internet. You receive the following error message
An error occurred publishing your Internet Free/Busy data. Could not connect to FTP site. The URL was ftp site address
where ftp site address is the FTP site you tried to access.
An error occurred reading Internet free/busy data. Could not connect to FTP site. The URL was ftp site address
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
WHAT TO TRY
Anonymous Login DisabledEnable anonymous login on the FTP site, or include the username and password in the FTP address.
The proper address format for an FTP site that has anonymous login disabled is:
ftp://User:Password@email@example.com/Usersfolder/Freebusy/Myname.vfbwhere User is the Username of the account and Password is the password associated with the account.
For additional information about Internet Free/Busy, please see the following articles in the Microsoft Knowledge Base: