152734 how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
NOTE: If you install this fix, and then upgrade to Windows NT 4.0 Service Pack 6 without setting the UseSoftwareHive key discussed in article Q239907, you lose all your printers.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.
Because this fix addresses a GDI resource leak, an additional symptom of this problem is the printing of a print job with a data type of TEXT reported as spooled, but that never actually prints.