This article was previously published under Q224038
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to save a Word document, the following error message appears:
A file error has occurred. Try one or more of the following:
* Check the disk drive to make sure the disk is properly inserted. * Check the disk or the disk drive to make sure there is not a hardware problem. * Check the network connections.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
Things to Try
You are trying to save your document to a removable disk drive...
You are trying to save your document to a removable disk drive, and the removable media is not present for saving. For example, your floppy disk drive does not contain a floppy disk.
Make sure the removable media is available for saving by reinserting the media.
NOTE: While you are saving a file to a floppy disk, you must not remove the floppy disk from the disk drive until the operation is completely finished (the light on the floppy disk drive turns off and stays turned off).
Make sure the removable media is not write-protected.
You are trying to save to a disk drive that is experiencing a hardware failure.
To temporarily work around this problem, save your document to a different location such as a hard disk, floppy disk, or network connection.
You are trying to save to a network connection that no longer is available.
To temporarily work around this problem, save your document to a local hard disk or floppy disk. Contact your network administrator.
You are trying to save a file as a Web page and you have uninstalled your Web browser.
To save a document as a Web page in Word, you must have a Web browser installed. Reinstall your Web browser.