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A Configuration Manager 2007 client computer may become unresponsive when scanning folders containing thousands of files

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When running the System Center Configuration Manager 2007 client agent on a Windows Server 2003 based computer you may notice one or more of the following symptoms:

· Task Manager does not open. 

· Windows Explorer becomes unresponsive. 

· The computer stops responding to new RDP connection attempts

· Existing RDP sessions hang or time out. 

When this problem occurs you may have to wait for some time for the server to become responsive again.
CAUSE
This problem can occur when CCMEXEC (SCCM Inventory Process) performs a NtQueryDirectoryFile call to scan or query the contents of folders containing more than 20,000 files.
RESOLUTION
To work around this issue exclude the drive or directory from the software inventory scan. To do this complete the steps below:

1. Browse to the root of the drive/directory warranting exclusion.

2. On the toolbar, choose File > New > Text Document

3. Name the file Skpswi.dat and give it a hidden attribute.

Alternatively, if the Configuration Manager 2007 client agent is not needed or required then it can be disabled or uninstalled.
Server hangs, SCCM agent, Scanning of a Directory with many files, SCCM 2007, ConfigMgr 2007, hang, lock, Terminal Server.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
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Article ID: 2248865 - Last Review: 07/01/2010 17:50:00 - Revision: 1.0

  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 Service Pack 2
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • KB2248865
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