FIX: Conn Using MP Netlib with Low Memory can Fail with AV

This article was previously published under Q226122
This article has been archived. It is offered "as is" and will no longer be updated.
BUG #: 54745 (SQLBUG_70)
A client connecting to the server using the multiprotocol network library, while the server is under memory pressure, may encounter a handled Access Violation (AV).

As an indicator of memory pressure on SQL Server, you may see error 17803 in the ERRORLOG:
Error: 17803, Severity: 17, State: 14
Insufficient memory available..
Error: 17803, Severity: 17, State: 17
Insufficient memory available..
Increase the amount of memory for SQL Server or reduce memory consumption of other applications on the server. You may also connect with another network library to avoid the problem.
Microsoft has confirmed this to be a problem in SQL Server 7.0. This problem has been corrected in U.S. Service Pack 2 for Microsoft SQL Server 7.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
254561 INF: How to Obtain Service Pack 2 for Microsoft SQL Server 7.0 and Microsoft Data Engine (MSDE) 1.0
For more information, contact your primary support provider.
The following stack dump will be written to the ERRORLOG when this access violation occurs:
Short Stack Dump0x77e113b0 Module(RPCRT4+13b0) (GENERIC_OBJECT::InvalidHandle+8)0x77e160ac Module(RPCRT4+60ac) (RpcImpersonateClient+1f)0x410694fa Module(opends60+94fa) (srv_impersonate_client+4e)0x0044740e Module(sqlservr+4740e) (FInterrogateLogin+e4)0x00447297 Module(sqlservr+47297) (FindLogin+240)0x00446d0a Module(sqlservr+46d0a) (login+211)0x41061249 Module(opends60+1249) (execute_event+659)0x410641c0 Module(opends60+41c0) (process_login+78)0x41061477 Module(opends60+1477) (process_commands+d6)0x4109284e Module(ums+284e) (ProcessWorkRequests+ed)0x41092d1c Module(ums+2d1c) (ThreadStartRoutine+139)				
This problem occurs with standard or trusted connections.

Article ID: 226122 - Last Review: 10/20/2013 22:49:39 - Revision: 2.0

  • Microsoft SQL Server 7.0 Standard Edition
  • kbnosurvey kbarchive kbbug kbfix KB226122