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MSTSC.EXE (Remote Desktop) from Windows Server 2008 R2 to Windows 7 client crashes

When you try to remote desktop into any Windows 7 Client or Windows Server 2008 R2 machine from a Windows Server 2008 R2 machine the remote desktop application crashes. 

An Event ID 1000 with the following or similar description will be logged in the Application log: 

"Faulting application mstsc.exe, version 6.0.6002.18005, time stamp 0x49e02d67, faulting module mstscax.dll, version 6.0.6002.18045, time stamp 0x4a27b8bc, exception code 0x80000002, fault offset 0x000000000034cbe0, process id 0x2088, application start time 0x01cae0ac002aeb90."
This is a known issue with Windows Server 2008 R2 / Windows 7 based compression.
To workaround this issue you should disable compression on the client side as follows:

Add this following line to the default or custom .rdp (for example, default.rdp) file:

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2290154 - Last Review: 08/03/2010 20:13:00 - Revision: 2.0

  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • KB2290154