This article was previously published under Q229462
This article has been archived. It is offered "as is" and will no longer be updated.
When you use the SystemSoft software to perform a HotSwap test with a CardBus network adapter in a computer running Microsoft Windows NT 4.0 Service Pack 4, the computer may become unstable and may ultimately stop responding (hang).
This problem occurs with various CardBus network adapters, and does not occur with Service Pack 3 for Windows NT 4.0.
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.
To run the HotSwap test, start the SystemSoft CardWizard, click Wizard, and then run the HotSwap test.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.