The time zone setting in Outlook Web App in Office 365 is set incorrectly to "(UTC) Monrovia, Reykjavik"

A Microsoft Office 365 user says that the time zone setting in Microsoft Outlook Web App is incorrect. Instead of being set to the user's current time zone, the time zone setting is set to (UTC) Monrovia, Reykjavik.
This issue occurs if the user didn't set the time zone to the correct setting when he or she first signed in to Outlook Web App.

The first time that a user signs in to Outlook Web App, the user has to set his or her current time zone. If the user doesn't set the time zone, the time zone is set to (UTC) Monrovia, Reykjavik. There's no method for admins to set up the time zone setting in advance in Outlook Web App for all users.

The following screen shot shows the Outlook Web App sign-in screen in Office 365.

Screen shot of the Outlook Web App sign in screen in Office 365 with the time zone set to (UTC) Monrovia, Reykjavik
Change the time zone to the correct setting in Outlook Web App. To do this, follow these steps.
  1. Sign in to Outlook Web App, click Settings (Screen shot of the Settings icon), and then click Options.
  2. In the left navigation pane, click Settings, and then click Regional.
  3. In the Current time zone box, click the arrow, and then click the correct time zone setting.
  4. Click Save.
For more information about how to set the time zone in Outlook Web App, see Regional settings.

For more information about incorrect time zone information in read receipts, see the following Microsoft Knowledge Base article:
2800633 Read receipt from an Office 365 recipient displays incorrect time zone information
Still need help? Go to the Office 365 Community website.

Article ID: 2298834 - Last Review: 07/01/2014 23:19:00 - Revision: 27.0

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