Symptoms
When you install a program locally, or from the Microsoft Windows Update Web site, you may receive the following error message:
Setup is unable to decompress and copy all of the program files needed to proceed with the installation. Contact your software vendor. error 112
Cause
You receive this error message because of file corruption, or insufficient space in the Windows\Temp folder.
Resolution
To resolve this issue, you can either delete the contents of the Windows\Temp folder from a command prompt, or you can increase the amount of disk space that is available on the drive in which the Temp folder resides.
Method 1
To delete the contents of the Temp folder from a command prompt, follow these steps:
-
Click Start, Click Shut Down, and then click Restart in MS-DOS mode.
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At the command prompt, type cd\, and then press the ENTER key.
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Type the following command
cd x:\windir\temp
where x the name of the drive in which Windows is installed, and then press ENTER. -
Type the following command
del *.*and then press ENTER.
-
Type exit, and then press ENTER to return to Windows.
Method 2
For additional information about how to free space on the hard disk, click the article number below to view the article in the Microsoft Knowledge Base:
186099 Description of the Disk Cleanup Too
Status
This behavior is by design.
More Information
For additional information about how to determine which folder Windows is installed in, click the article number below to view the article in the Microsoft Knowledge Base:
305792 How to Determine Which Folder Windows Is Installed In
