Article ID: 230895 - View products that this article applies to.
This article was previously published under Q230895
When you run Office Setup, you may receive the following error message immediately after you click Install Now or Upgrade Now:
When you click OK, Setup ends.
Installation ended prematurely because of an error.
This error may appear if all the following are true:
NOTE: This error message also may appear if you do not have the Restrict CD-ROM access to locally logged on user only security option turned on but the AllocateCDRoms value under the following registry key is set to 1:
To work around this problem, do either of the following:
Method 1: Run Setup from a Network ServerIf you are in a networked environment and you have access to an administrative installation of Office 2000, run Setup from this location instead of your CD-ROM drive. The security settings mentioned in the "Cause" section of this article do not affect running Setup from a network server.
Method 2: Turn Off the "Restrict CD-ROM Access to Locally Logged on User Only" Security OptionIf you turn off the Restrict CD-ROM access to locally logged on user only security option, you can run Setup from your CD-ROM drive. Please see the documentation on the Microsoft Security Configuration Manager for more information about modifying this setting.
NOTE: You may have to restart after you turn off the Restrict CD-ROM access to locally logged on user only security option before you can run Setup from your CD-ROM drive.
For more information about the Microsoft Security Configuration Manager, visit the following Microsoft Web site:
For additional information about the AllocateCDRoms registry setting, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/172520/EN-US/ )Access Denied Error When Trying to Access a Shared CD-ROM
(https://support.microsoft.com/kb/221524/EN-US/ )FIX: Cannot Install Applications from Media When 'AllocateCDRom or AllocateFloppies' Reg Values Are Set
One way to verify whether you are experiencing this problem is to create a verbose log file and search for the following text:
MSI (s) (AF:C0): Note: 1: 2318 2: H:\data1.msiTo create a verbose log file, do the following:
MSI (s) (AF:C0): MainEngineThread is returning 1603
MSI (c) (BB:93): Back from server. Return value: 1603
Action ended 19:53:03: ExecuteAction. Return value 3.
MSI (c) (BB:93): Doing action: FatalError
Action start 19:53:03: FatalError.
Article ID: 230895 - Last Review: July 18, 2007 - Revision: 1.5