Article ID: 2310320 - View products that this article applies to.
When you try to run the Microsoft Azure Active Directory Sync Tool Configuration Wizard, you get the following error message:
Your credentials could not be authenticated. Retype your credentials and try again.
This issue may have several different causes. For example, this issue may occur if one of the following conditions is true:
To resolve this issue, follow these steps:
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Azure Active Directory Forums
Article ID: 2310320 - Last Review: December 12, 2014 - Revision: 38.0