Article ID: 231664 - View products that this article applies to.
This article was previously published under Q231664
This article has been archived. It is offered "as is" and will no longer be updated.
When you attempt to install Microsoft Publisher 2000 from the Microsoft Office 2000 Disc 2 CD-ROM, you may receive following error message:
No matter which hard disk you select, Setup does not find a qualifying product, and you receive the following error message:
Setup failed to locate a valid qualifying product on your machine. Please select the drive where a qualifying product can be found.
When you click OK, you receive the following error message:
Error 1608. Could not find any previously installed compliant products on the machine for installing this product.
Setup ended prematurely because of an error.
This behavior can occur if the product key provided to you with the Microsoft Office 2000 Disc 2 CD-ROM is incorrect.
To resolve this issue, please contact Microsoft Office Technical Support to receive a valid product key:
No-charge assisted Personal Support by telephone is available only during Personal Support regular business hours. For more information, please see the following page on the World Wide Web:
http://support.microsoft.com/select/?target=assistanceIf you are outside the United States, you can find the appropriate support numbers for Microsoft Office Support in Office 2000 Help:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more articles about how to troubleshoot specific errors in Office Setup:
Click here to view a list of Windows Installer Errors for Office 2000 articlesFor more articles with general information about how to troubleshoot Office errors:
Click here to view a list of Office 2000 Troubleshooting articles
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.