Err Msg: HH Caused an Invalid Page Fault in Kernel32.dll

This article was previously published under Q231819
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you click on the Index tab of the Windows 98 Help you may receive the following error message:
This Program has performed an illegal operation and will be shut down.
If you click details you will see one of the following error message:
"Hh caused an invalid page fault in module Kernel32.dll at <address>"
"Hh caused an invalid page fault in module Unknown at <address>"
"Hh caused an invalid page fault in module Shlwapi.dll at <address>"
CAUSE
This issue can occur if the Hhctrl.ocx file in the Windows\System folder is damaged or an earlier version.

The Hhctrl.ocx file included in Microsoft Windows 98 is version 4.72.7325 and is 378,880 bytes.
RESOLUTION
To resolve this issue, extract a new copy of the Hhctrl.ocx file from the Windows 98 CD-ROM.

For information about using the Extract tool, please see the following article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
MORE INFORMATION
If you have upgraded to Internet Explorer 5 then all the Help Files should be Extracted from the Hhupd.cab file included with Internet Explorer 5.

The following table lists the contents of the Hhupd.cab cabinet file.
   File Name      Size      Date      Time   ----------------------------------------   Hh.exe         26,896    02-16-99  5:58p    Hhctrl.ocx     520,528   02-16-99  8:33p    Hhupdcab.inf   1,887     07-16-98  9:34a    Itircl.dll     138,000   10-15-98  2:19p   Itss.dll       138,048   10-15-98  2:19p				
kernel32 dll shlwapi
Properties

Article ID: 231819 - Last Review: 01/07/2015 10:35:47 - Revision: 1.2

  • Microsoft Windows 98 Standard Edition
  • kbnosurvey kbarchive kberrmsg kbfaq kbinvalidpagefault kbkern32dll kbprb KB231819
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