Article ID: 231930 - View products that this article applies to.
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When you run a search, Index Server may return the following error message:
Microsoft OLE DB Service Components error '80040e21'
Windows NT Server or Workstation 4.0To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
To work around this problem, add a LCID (Locale Identifier) to the connection string.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.
This is only a problem when your locale in the Control Panel Regional Settings tool is set to a non-US setting (such as English (Australian)).
Also, this is a know problem in the OLE DB provider for Index Server, Msidxs.dll.
Article ID: 231930 - Last Review: February 21, 2014 - Revision: 2.4