Article ID: 231944 - View products that this article applies to.
This article was previously published under Q231944
This article has been archived. It is offered "as is" and will no longer be updated.
When you log off a computer (and you are not logged on as an administrator), the state of the NumLock key on your keyboard is not saved.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This behavior is by design in Windows NT 4.0 Terminal Server Edition, Windows 2000 Server, and Windows 2000 Advanced Server running Terminal Services.
This problem was originally addressed in Microsoft Windows NT 3.5, but resurfaced in Windows NT 4.0. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/123498/EN-US/ )NumLock Key State Not Saved When Logging Off
(https://support.microsoft.com/kb/217884/EN-US/ )NUMLOCK Setting Reset After Logging off Terminal Server