This article was previously published under Q233220
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When multiple users are running programs with a lot of clipboard activity, a computer running Windows NT 4.0, Terminal Server Edition, may display a blue-screen error message with STOP 0x1E in Win32k.sys.
This problem occurs because of a stress failure in Win32k.sys, which is caused when a clipboard message times out.
Windows NT Server 4.0, Terminal Server Edition
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows NT Server 4.0, Terminal Server Edition, Service Pack 5.