This article was previously published under Q233490
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When you use the MprConfigServerBackup() and MprConfigServerRestore() functions from the Microsoft Multi-Protocol Router API on a computer running Window NT that has Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server Hotfix Pack 3.0, you may receive an error message that an access violation exception has occurred.
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtainthe Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.
For additional information about Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server Hotfix Pack 3.0, please see the following article in the Microsoft Knowledge Base:
189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes