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Cannot Install "Character Map" in Add/Remove Programs

This article was previously published under Q234888
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you attempt to install the Character Map tool from the Add/Remove Programs tool in Control Panel, Character Map is not on the list of installable tools. The following tools may also be missing:
  • Mouse Pointers
  • Net Watcher
  • Quick View
  • System Monitor
  • Windows 95 Tour
  • Multilanguage Support
Cause
This issue can occur if you installed Windows 95 from floppy disk. The tools listed earlier in this article are available on the Windows 95 CD-ROM, but not on the floppy disks.
Resolution
To work around this issue, follow the instructions listed in the following article in the Microsoft Knowledge Base:
135315 CD-ROM Extras for Microsoft Windows 95 Upgrade
Status
This behavior is by design.
Properties

Article ID: 234888 - Last Review: 10/26/2013 17:12:00 - Revision: 2.0

Microsoft Windows 95

  • kbnosurvey kbarchive kbprb kbsetup kbui KB234888
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