Article ID: 237955
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A computer running Windows NT may receive the following error message on a blue screen in Win32k.sys:
NOTE: The first parameter is always the same. The second parameter may vary slightly, but always falls within Win32k.sys. The last two parameters may vary, depending on your system configuration.
STOP: 0x0000001e (0xc0000005, 0xa00b7ca8, 0x00000000, 0x0073c294)
This behavior occurs because of a synchronization problem in Windows NT.
Windows NT Server or Workstation 4.0To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.
This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.