Article ID: 238192 - View products that this article applies to.
This article was previously published under Q238192
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If you pack a Microsoft PowerPoint presentation that contains linked pictures, and then view the unpacked presentation, the links are broken and you only see image placeholders where the linked pictures should be.
The linked picture is attempting to reference the picture data from a temporary folder that the Pack and Go process uses. Because the picture is no longer there, you experience the problem.
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367To temporarily work around this problem, use the appropriate method for your situation.
(https://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Method 1: If You Have PowerPoint InstalledIf you have PowerPoint on the computer on which you unpacked the presentation, open PowerPoint and reinsert the linked pictures. They will be in the same folder as your unpacked presentation.
Method 2: If You Do Not Have PowerPoint InstalledIf you do not have PowerPoint on the computer on which you unpacked the presentation, and are using PowerPoint Viewer, copy the linked picture files into the folder that PowerPoint is referencing. To do this, follow these steps:
Microsoft has made available an add-in for Microsoft PowerPoint that allows the user to convert all linked images in a presentation to embedded images. This add-in is useful when trying to workaround Pack and Go problems in which linked images are not included in a packed presentation. For more information about this please see the following article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/282943/EN-US/ )PPT2000: PowerPoint Add-in for Embedding Linked Images
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.