This article was previously published under Q238330
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When you install Windows NT 4.0 Service Pack 6, the Add Printer Wizard utility is updated to include the following Unidrive printer drivers:
HP LaserJet 2100
HP LaserJet 4000 Series PCL 5e
HP LaserJet 5000 Series PCL 5e
HP LaserJet 8000 Series PCL 5e
HP LaserJet 8100 Series PCL 5e
Lexmark Optra S 2450
Lexmark Optra S 2455
The Add Printer Wizard utility is also updated to include the following PostScript printer drivers:
Tektronix Phaser 840
HP LaserJet 4000 Series PS
HP LaserJet 5000 Series PS
HP LaserJet 8000 Series PS
HP LaserJet 8100 Series PS
Canon LBP-1760 PS
Kyocera 5800C PS
Tektronix Phaser 740 PS
Tektronix Phaser 560 PS
Note that only the Postscript printer drivers are included with the service pack CD-ROM. You must install the service pack from the CD-ROM to obtain these drivers. They are not included if you download the service pack.
Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
152734how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.
This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.
NOTE: The drivers and .inf file are located on the SP6 CD-ROM, but are not installed with SP6. To add these printers through the Add Printer Wizard you must open the Support\Printers folder and then use the Sp6print.inf file to install these printers. However, to install the PCL printer drivers, you must obtain the latest version of that driver from the printer manufacturer.
The following printer files were added to provide support for the Postscript Printer drivers listed earlier in this article:
The following printer files were added to provide support for the Unidrive printer drivers listed earlier in this article:
NOTE: These drivers and .inf files are included on the SP6 CD-ROM, but are not installed automatically with SP6. To add these printers with the Add Printer Wizard, browse the Support\Printers folder on the SP6 CD-ROM and select the Sp6print.inf files.