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You experience high CPU usage and high memory usage when lots of notifications are generated in a short time on the Microsoft Dynamics CRM 4.0 server

SYMPTOMS
Assume that you have a Microsoft Dynamics CRM deployment that contains more than 50 Microsoft Dynamics CRM clients for Microsoft Office Outlook. When lots of notifications are generated in a short time on the Microsoft Dynamics CRM 4.0 server, you experience high CPU usage and high memory usage.
CAUSE
This problem occurs because the Microsoft Dynamics CRM clients for Outlook request to retrieve these notifications.
RESOLUTION
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes


Note This problem was originally fixed in Update Rollup 13 for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2267499 Update Rollup 13 for Microsoft Dynamics CRM 4.0 is available
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 2387536 - Last Review: 09/23/2010 17:20:00 - Revision: 1.0

Microsoft Dynamics CRM 4.0

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