XADM: Delegate Stops Receiving Meeting Requests

This article was previously published under Q238911
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SYMPTOMS
The sender of a meeting request may receive a not read notification (NRN) for a meeting request sent to a manager who has a delegate defined. The NRN appears to originate from the manager.

For builds of the Exchange Server information store between 5.5.2580.0 and 5.5.2650.0, the delegate rule may stop working completely. A manager may start receiving meeting requests, even though the manager has configured the client with the Send meeting requests and responses only to my delegates, not to me option. The delegate may also stop receiving meeting requests on behalf of the manager.
CAUSE
This problem can occur if the information store incorrectly processes the delegate rule when a meeting request with an associated read-notification request is sent to the manager.
RESOLUTION

Sender Receives an NRN

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The following files are available for download from the MicrosoftDownload Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Rule Stops Working Completely

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.

Sender Receives an NRN

This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Rule Stops Working Completely

This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Properties

Article ID: 238911 - Last Review: 10/21/2013 23:33:19 - Revision: 4.2

  • Microsoft Exchange Server 5.5 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB238911
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