Article ID: 240309 - View products that this article applies to.
This article was previously published under Q240309
Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.
For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:
129972If you disable antivirus software programs from scanning or filtering files on your computer, you must also disable the filter drivers. Many issues with file transfering and printing can be resolved by disabling the active filters for antivirus programs. However, simply stopping the services associated with the software is not enough. You must also manually stop the device drivers for those filters. To do this for Windows NT:
(https://support.microsoft.com/kb/129972/ )Computer viruses: description, prevention, and recovery
To do this for Windows 2000:
Here are the names of some of the common antivirus program device names by product:
Article ID: 240309 - Last Review: February 27, 2007 - Revision: 4.2