Update package information
Microsoft Download Center
The following file is available for download from the Microsoft Download Center:Download the Server.msp package now.
Release Date: November 2010
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By contacting support
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Website: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The Office Communications Server 2007 R2 services may not start after you install the cumulative update that is described in this article. To resolve this issue, you must install the following cumulative update:
Description of the cumulative update package for Office Communications Server 2007 R2 database: November, 2010
You are prompted to restart your computer after you install this cumulative update. Note
You do not have to restart your computer after you uninstall the cumulative update.
Hotfix replacement information
This cumulative update replaces hotfix package 983472.
Description of cumulative update for Office Communications Server 2007 R2: July, 2010
To use one of the update packages in this package, you do not have to make any changes to the registry.
Update package installation information
To install this cumulative update, install the OCS2007-KB2404547-amd64-Server.msp package on the following computers:
- Office Communications Server 2007 R2– Standard Edition Server
- Office Communications Server 2007 R2 – Enterprise Edition Consolidated
- Office Communications Server 2007 R2 – Enterprise Edition Distributed – Front End
- Office Communications Server 2007 R2 – Edge Server
Because this cumulative update updates the RTC Media Relay driver, you may have to intervene during the installation of the update on Office Communications Server 2007 R2 – Edge Server. If you install this update by using Microsoft Update on a computer that is running Windows Server 2008, or if you manually install this update on other Windows operating systems, you receive the following prompt:
Windows SecurityWould you like to install this device software? Always trust software from "Microsoft Corporation". [Install] [Don't Install]You should only install driver software from publishers you trust. How can I decide which device software is safe to install?
To remove this cumulative update, use the Add or Remove Programs
feature in Control Panel. Note
When you uninstall this cumulative update, Office Communications Server Monitoring Agent (RTCQmsAgent) stops. However, you must manually restart RTCQmsAgent after you uninstall this cumulative update.
Sometimes, when you try to uninstall the cumulative update, you are prompted for the source CD. If you are prompted for the source CD, insert it. Or, provide the path where the source files can be found.
This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issues that are listed in this article.
After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:
|File name||File version||File size||Date||Time||Platform|
|Abserver.exe.config||Not Applicable||1,541||12-Nov-2010||15:33||Not Applicable|