You are currently offline, waiting for your internet to reconnect

You receive an "Outlook cannot perform your search" error message when you use the Find feature in Outlook

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q240697
This article has been archived. It is offered "as is" and will no longer be updated.
WARNING: ANY USE BY YOU OF THE COMMAND-LINE SWITCHES PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides these command-line switches without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.
When you use the Find feature in Outlook, you receive the following error message:
Outlook cannot perform your search. Outlook cannot display this view. The folder already exists.
A previously-defined Advanced Find has been saved and is now corrupted.
To resolve this problem:
  1. Quit and log off of Outlook.
  2. Click Start, click Run, and in the Open box type:
    outlook /cleanfinders
When you run Outlook with the /cleanfinders switch, it removes all saved searches from the mailbox.
For additional information about this and other command-line switches for Outlook 2000, click the article number below to view the article in the Microsoft Knowledge Base:
197180 OL2000: Additional Command-Line Switches
Outlook 98:
182112 OL98: Additional Command-Line Switches
Outlook 97:
156982 OL97: Additional Command-Line Switches
search 8.0 8.01 8.02 8.03 8.04 8.5 9.0

Article ID: 240697 - Last Review: 12/05/2015 15:42:57 - Revision: 5.7

Microsoft Outlook 97 Standard Edition, Microsoft Outlook 98 Standard Edition, Microsoft Outlook 2000 Standard Edition, Microsoft Outlook 2002 Standard Edition, Microsoft Office Outlook 2003, Microsoft Exchange Server 5.5 Standard Edition, Microsoft Exchange 2000 Server Standard Edition, Microsoft Exchange Server 2003 Enterprise Edition, Microsoft Exchange Server 2003 Standard Edition

  • kbnosurvey kbarchive kberrmsg kbprb KB240697