Article ID: 2410509 - View products that this article applies to.
You receive an error message in Microsoft Outlook for Mac 2011 that states that the database is damaged or cannot be accessed.
Method 1: Rebuild the Outlook database or create a new identityFor information about how to rebuild the Outlook database or create a new identity, click the following article number to view the article in the Microsoft Knowledge Base:
2360509If this method did not resolve the problem, go to the next method.
(https://support.microsoft.com/kb/2360509/[anySimpleType]/ )Rebuild the Outlook for Mac 2011 database to resolve problems
Method 2: Repair disk permissionsTo repair disk permissions, follow these steps.
Note Before you start, quit all open applications.
Article ID: 2410509 - Last Review: August 29, 2011 - Revision: 3.1