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Isinteg Stops Responding with ecNotFound - MAPI_E_NOT_FOUND

This article was previously published under Q241309
This article has been archived. It is offered "as is" and will no longer be updated.
The Isinteg.exe tool does not end successfully and you may receive a Dr. Watson error message. The following stack trace is from this failure:
> kbFramePtr  RetAddr   Param1   Param2   Param3   Function Name0012f2dc  0041f9a4  00c95ce0 0041fa93 a6e02000 ISINTEG!FULLCHKMGR::EcTestCross+0xed0012f2e4  0041fa93  a6e02000 000002b8 00000000 ISINTEG!CHKMGR::CHKMGR+0x4a6e02000  00000000  00000000 00000000 00000000 ISINTEG!EcExecChkMgr+0xa3				
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The following files are available for download from the MicrosoftDownload Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
More information
You may see a similar output from the utility:
ISINTEG -pri -fix -test alltests -verbose -detailedMicrosoft Exchange Information Store Integrity Checker v5.5.2448.0Copyright (c) 1986-1997 Microsoft Corp.   All rights reserved.Started:    05/27/99 12:43:16Server name: HQ1Store path: D:\exchsrvr\MDBDATA\PRIV.EDBStore size: 2799706112 bytesOutput log: isinteg.priCheck mode: check and fixOptions: -pri -fix -test alltests -verbose -detailed The Information Store has not been shut down clean.Hence enabling the Row Count/Dumpster Count test.You may also specify -test rowcounts (or) -test dumpsterref to run these testsStarting test 1 of 23, 'Categorization Tables'Finished Categorization Tables. Time: 0h:0m:0sStarting test 2 of 23, 'Restriction Tables'Finished Restriction Tables. Time: 0h:0m:0sStarting test 3 of 23, 'Search Folder Links'Finished Search Folder Links. Time: 0h:0m:19sStarting test 4 of 23, 'Global'Finished Global, number of rows = 1. Time: 0h:0m:0sStarting test 5 of 23, 'Delivered To'Finished Delivered To, number of rows = 1. Time: 0h:0m:0sStarting test 6 of 23, 'Search Queue'Finished Search Queue. Time: 0h:0m:0sStarting test 7 of 23, 'Timed Events'Timed event are : Expiration = 2, Finished Timed Events, number of rows = 2. Time: 0h:0m:0sStarting test 8 of 23, 'reference table construction'ref table construction on INID returned ecNotFound-MAPI_E_NOT_FOUND				

Article ID: 241309 - Last Review: 10/26/2013 06:18:00 - Revision: 5.0

Microsoft Exchange Server 5.5 Standard Edition

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