This article was previously published under Q241727
This article has been archived. It is offered "as is" and will no longer be updated.
When you gain access to documents from a File Transfer Protocol (FTP) Uniform Resource Locator (URL), the document is pulled from the temporary Internet files cache even if the Check for newer pages option is enabled in Temporary Internet Files settings.
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.01 Service Pack
To work around this problem, click Refresh or press F5 to refresh the FTP URL.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 1.