Article ID: 241886
This article was previously published under Q241886
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(https://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you double-click the dial-up networking connection icon, or when you double-click the Make New Connection icon, the following error message may be displayed:
The following error may also be displayed when you try to run the Modem tool in Control Panel:
Dial-Up Networking cannot start. Restart your computer, and then try again. If the problem persists, re-install Dial-Up Networking.
TAPISRV caused an invalid page fault in module TAPISRV.EXE at 0167:00404a55.
This problem is caused by an incompatibility with Criss + Cross Plus v5.1.58 from Haynes and Company Inc.
To resolve this problem, contact Haynes software at 800-697-4550 to obtain version 5.2.3 or greater of Criss + Cross Plus.
To work around this problem, uninstall Criss + Cross Plus v5.1.58 using the Add/Remove Programs tool in Control Panel.
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